SUPPORT

Stuck, found a bug, or have an idea to make RUCKUS even harder to ignore? We'd love to hear from you.

📧 support@rethinkingstudio.com

Quick answers

• The alarm didn't ring. Make sure RUCKUS has notification + alarm permission, and that the alarm is enabled. RUCKUS uses iOS 26's AlarmKit, so make sure you're on iOS 26 or later.
• How do I stop the alarm? Tap the alarm, then finish your wake-up mission — math, shake, or scan. If you leave before finishing, it rings again shortly.
• How do I cancel RUCKUS PRO? Open your Apple Account settings → Subscriptions → RUCKUS → Cancel.
• How do I add a widget? Long-press your Home Screen, tap +, and search "RUCKUS".

Requirements

iPhone & iPad · iOS 26 or later.